Bournemouth and Poole College: a failure of governance because of a lack of accountability and little apparent concern for ethics

In my opinion a flawed complaints system (which is being used to silence criticism rather than address it) is preventing accountability for poor practices.  In what way is the College accountable for what I believe to be very poor ethical behaviour, if it accepts the results of a manifestly flawed (and itself unethical, because of incorrect statements that no witnesses came forward to support complaints) “independent” complaints investigation?  Where is the accountability and ethics in the College refusing to allow an appeal despite the clear flaws in the investigation?  Where is the accountability in the College refusing to allow my concerns to be passed on to its Board? How is the College’s refusal to investigate items complained about not a violation of its Complaints Policy? Aren’t all these things further evidence of unethical behaviour and a failure of culture, governance and leadership at the Bournemouth and Poole College?